Return and Refund Policy – Karma Pro Beauty Store
At Karma Pro Beauty Store, we want you to be 100% satisfied with your purchase. If you wish to return an item, the following conditions apply:
1. Return Period
2. Return Conditions
3. How to Return
4. Refund
5. Exceptions to the Return Policy
Contact Us If you have questions about returns or refunds, we’re happy to help:
1. Return Period
- You have the right to return the item within 14 days after receiving your order.
2. Return Conditions
- The product must be unused, in original and undamaged packaging.
- For cosmetic products, strict hygiene requirements apply: the packaging must not be opened, broken, or tampered with.
- Products that do not meet these requirements cannot be returned.
3. How to Return
- To initiate a return, please contact us with your order number and information:
- Email: info@karmaprobeautystore.no
- Phone: +47 909 46 419
- After approval, you can send the item back to:
- Karma Pro Beauty Store Hafstadvegen 34, 6800 Førde, Norway
4. Refund
- Once we have received and inspected the item, the refund will be processed within 7–10 working days.
- Return shipping costs are the customer’s responsibility unless the item was incorrectly delivered or damaged upon receipt.
5. Exceptions to the Return Policy
- The following products cannot be returned:
- Cosmetic products that are opened, used, or where the seal is broken.
Contact Us If you have questions about returns or refunds, we’re happy to help:
- Email: info@karmaprobeautystore.no
- Phone: +47 909 46 419
Thank you for shopping at Karma Pro Beauty Store – where quality and customer satisfaction come first.
